Uber is a multinational ride-sharing company offering a wide variety of services, ranging from ride service hailing, peer-to-peer ridesharing, micro-mobility services, and even food delivery. What’s more, according to the latest Uber statistics, the company is poised for success and still has immense potential.
Namely, the company is present in over 60 companies with drivers and operation offices in over 900 metropolitan areas. Its services can be accessed via the dedicated Uber mobile app compatible both for Android and IOS.
In this article, we’ll take a deeper dive into the operations of this ridesharing giant. If you want to find out more about this topic, strap yourself in, ladies and gentlemen, and enjoy the ride!
Top 10 Key Facts & Uber Statistics for 2021
- At $50.83, Uber has one of the most-watched IPO stocks on the market.
- Uber’s net revenue in Q1 2021 amounts to $3.75 billion.
- Only 2% of Uber drivers earn $1,500–$1,999 per month
- Uber completed 4.98 billion trips in 2020.
- Uber’s food delivery service has 66 million users.
- In 2020, the company generated $11.1 billion. That’s 21% less than in 2019.
- Uber is the most downloaded travel app. In 2020, it had 95 million downloads.
- In April 2020, Uber’s business was down by 80%.
- The most commonly forgotten item in an Uber car is a phone.
- Uber states that 99.9% of their rides end without any safety concerns or issues
Uber History Most Interesting Facts
When did Uber start operating, and how big is the company?
1. Since launching in 2009, Uber has acquired 22,800 employees.
The company was founded by Travis Kalanick and Garett Camp in San Francisco, California.
Currently, Uber has around 22,800 employees and is present in 63 countries and over 900 cities across the globe.
2. It wasn’t until 2011 that Uber began its true expansion.
When we talk about the very first Uber statistics, it’s worth noting that the first-ever ride request occurred in San Francisco on July 5, 2010.
However, it wasn’t until next year that the company truly lifted off. After raising $11 million in Series A funding, Uber expanded to Seattle, Boston, New York, Chicago, Washington D.C., and even managed to go international with a hub in Paris too.
By the end of the year, founders announced that they’d raised an additional $37 million in Series B funding. Shortly after, the company introduced UberX — hybrid car services that were less expensive than traditional black car services.
3. How does Uber make money? Uber charges a 25% fee for ridesharing services.
The above-mentioned fee covers fares, software use, credit card commission, and invoicing.
Moreover, the platform had 91 million active monthly users. Hence, it’s no great surprise that the revenue for 2018 was an astonishing $11.3 billion. Of that, 80% came from ridesharing services.
4. In 2019, Uber lost $5.2 billion in just three months.
As a result, the company’s stock was in free fall on a daily basis by some 8%. But why does Uber lose money?
The biggest culprits for the company’s loss of money were:
- Stock-based compensation ($3.9 billion)
- Driver rewards ($299 million)
- Research and development ($3.06 billion)
- General and administrative expenses ($1.6 billion)
- Sales and marketing ($1.2 billion)
On the other hand, analysts also stated that Uber should be viewed more as a long-term investment rather than a short-term financial endeavor.
Uber Growth Statistics
How much money does Uber generate?
5. At $50.83, Uber has one of the most-watched IPO stocks on the market.
(Yahoo Finance) (Investor’s Business Daily)
The company lost $5.04 a share in 2019 and $3.86 a share in 2020.
That said, Uber stock price is expected to decrease in 2021. In other words, the company is projected to lose $1.28 a share.
6. Uber’s net revenue in Q1 2021 amounts to $3.75 billion.
(Business of Apps)
Uber’s net revenue is slowly rising, considering that in Q2 2020, it reached a record low of $1.91 billion at the beginning of the coronavirus pandemic.
Since then, the company’s net revenue started recovering, amounting to $2.81 billion in Q3 2020 and $3.16 billion in Q4 2020.
7. According to Uber revenue figures from 2020, the company generated $11.1 billion. That’s 21% less than in 2019.
(Business of Apps)
Namely, in 2019, the company’s revenue reached $14.1 billion, while in 2020, Uber’s revenue was even lower than the generated revenue from 2018 ($11.3 billion).
8. In Q1 2020, the total Uber loss for this period netted $2.9 billion.
It’s not just success stories that characterize Uber. For example, in May 2020, the company laid off some 3,700 people (14% of corporate employees) to cut costs.
On the other hand, the company’s first-quarter results also include revenue of $3.54 billion, which is still 12.7% lower than Q4 of the previous fiscal year.
9. In 2019, the company lost a total of $8.5 billion.
(The Verge) (Tech Crunch)
However, things started looking brighter for Uber in 2020, when the company lost significantly less money, i.e., $6.77 billion.
10. As of July 2021, Uber’s market cap amounts to $97.11 billion.
(Companies Market Cap)
Statistics from 2021 show an increase of 5.77% compared to the previous year and 76.19% compared to 2019.
11. Uber completed 4.98 billion trips in 2020.
(Business of Apps)
Due to the pandemic, the number of Uber trips decreased in 2020. For comparison, in 2019, there were 6.9 billion reported trips.
12. Uber market share data shows the company has a 68% share of the national market.
(Bloomberg Second Measure)
Uber has the highest market share in Houston, Miami, New York City, and Chicago. On the other hand, San Francisco and Minneapolis have the lowest market share.
13. In April 2020, Uber’s business was down by 80%.
Uber statistics from 2020 paint a grim picture for the brand. Due to global safety measures induced by the COVID-19 pandemic (such as social distancing), the ridesharing company took a massive blow in Q1 of 2020.
However, compared to Q1 2019, the company actually managed to grow its revenue by 14% ($3.54 billion), primarily thanks to Uber Eats, which in 2020 managed to generate $4.8 billion in revenue, marking a 152% year-on-year increase.
Likewise, its gross bookings reached $30 billion.
14. Uber’s food delivery service has 66 million users.
(Business of Apps) (Statista)
What’s more, the company’s food delivery service is available in 6,000 cities and 600,000 restaurants. In fact, it controls 22% of the US food delivery market.
Worldwide, Uber Eats marked a whopping $4.8bn in revenue in 2020.
How Much Money Can You Earn Driving Uber?
What’s the average annual salary for Uber drivers?
15. Uber drivers on an independent contract earn an average salary of $38,084 per year.
Uber’s drivers take the average annual salary of $28,980. However, the wage will differ based on the driver’s role.
For example, drivers that are independent contractors earn $38,084 per year, which is close to the national average.
16. Uber statistics report only 2% of drivers earn $1,500–$1,999 per month.
Almost half of Uber drivers (45%) earn an average of $0–$99 per month. The rest get this much of the income:
- 39% of the drivers earn $100–$499
- 11% get $500–$999
- 4% of Uber drivers earn $1,000–1,499 per month.
17. $1–$2 is the average Uber price per mile.
(UponArriving) (Ridesharing Driver)
Uber’s cost will depend on many factors, like the type of fare or the location. To get the exact price, you can use the Uber app where you enter your destination and Uber type (UberX, UberXL).
For example, in Los Angeles, the cost per mile for Uber Pool and Uber X amounts to $0.80, whereas the cost per mile is slightly higher for Uber XL ($1.61) and Uber Select ($1.90).
18. According to recent Uber driver statistics, as much as 45% of drivers were satisfied back in 2019.
From 2017 to 2019, ridesharing firms have been criticized for classifying their drivers not as employees but as independent contractors.
This essentially meant that drivers were responsible for their own operating expenses and might not have had access to basics, like the minimum wage.
Uber also had to face legal action because of underpayment issues and for false claims regarding potential earnings. Despite these facts, almost half of all its drivers are satisfied with the brand.
19. 3.5 million was the number of Uber drivers in 2020.
The number of drivers worldwide significantly decreased in 2020 (by 40%) due to the pandemic. For comparison, in Q4 2019, Uber had 5 million drivers.
Be that as it may, many people are still loyal to the brand. In the US, 63% of all ridesharing customers book Uber rides exclusively, while 27% prefer Lyft.
20. Uber statistics for Australia show drivers make an average of $25.50 per hour (before Uber takes its share).
Perth is the highest paying city for Uber drivers in Australia ($28.59 per hour), followed by Sydney ($27.73 per hour), Melbourne ($24.69 per hour), and Brisbane ($24.47).
Uber takes its 27.5% cut, by the way.
Drivers from Australia can earn an average of $800–$1600 per week if they come from larger cities and expand their working days. In other words, this is an average salary for an Aussie driver.
21. Uber tip statistics reveal the most generous Canadian Uber Eats tippers live in Quebec.
Amidst the pandemic, citizens of Quebec City were most generous to Uber delivery drivers, followed by the citizens of Victoria, Sherbrooke, Gatineau, and Montreal. Canadians gave the largest tips (33% more than the average) between 5 and 6 p.m.
Customers who used Uber’s eating delivery service to order Japanese, Thai, Italian, and traditional pub food gave the largest tips to Uber Eats drivers.
22. Uber statistics from Canada show that in 2020, Uber contributed $5.2 billion to the country’s economy.
An immense amount of money, i.e., $457 million, was generated through Uber’s food delivery service, which made more than double, compared to 2019 ($168 million). Additionally, Uber’s food delivery service in Canada generated $1.85 billion in gross economic value.
23. The number of Uber drivers in India decreased due to the pandemic.
(Business Today) (Business Standard)
In May 2020, Uber India fired about 600 full-time employees. On a global scale, 3,000 people lost their jobs, and 45 Uber offices worldwide were shut down as a consequence of the pandemic.
In 2021, Uber started showing signs of recovery in India as cities began opening up.
Uber Statistics on Safety
How many incidents happened during Uber rides, and are they safer than taxis?
24. The company’s first-ever report on safety disclosed 3,045 incidents of sexual assault.
Out of 3,045 sexual assaults, 235 were actual cases of rape, whereas others entailed different types of sexual assault. The majority being non-consensual kissing or groping.
Ironically, riders and drivers have also reported assaults at somewhat similar rates.
25. Uber statistics claim that the company has removed around 40,000 drivers thanks to its continuous screening conducted in 2017/2018.
(Uber Safety Report)
Uber is the first ridesharing firm that, apart from the regular yearly background checks, implemented an innovative screening technology for drivers — thus flagging and monitoring criminal offenses across several sources.
26. Uber announced that nine people were murdered during Uber rides between 2017 and 2018.
This puts the total tally of Uber deaths that year to 67 since an additional 58 people died from auto-related crashes.
27. Uber states that 99.9% of their rides end without any safety concerns or issues.
(Uber Safety Report)
In 1.4% of all trips, riders sought support regarding lost items, route feedback, or refunds.
Likewise, 0.1% of trips had safety concerns. Still, these were primarily minor issues like verbal arguments with drivers and complaints on driving style (like harsh braking, for example).
Uber statistics show critical safety incidents were reported in merely 0,0003% of all trips.
28. Data suggest that ridesharing might be just as dangerous as riding a taxi.
(Investopedia) (Dordulian Law Group) (BLS)
There were 47 fatal work injuries linked to taxi drivers in 2018. 25 accidents were associated with roadway incidents and 14 were homicides.
Between 2017 and 2018, 97 fatal crashes that involved Uber drivers resulted in 107 deaths. Riders or drivers were victims in 42% of the accidents.
Facts about Uber also point out that drivers aren’t put through the same rigorous testing as taxi drivers. In fact, Uber drivers can have traces of alcohol in their blood as long as it’s under the legal limit (this is prohibited for taxi drivers).
Nevertheless, Uber requires newer car models than taxi firms and checks their cars more frequently than taxi companies.
5 Fun Uber Facts
What are the most recent lost and found trends?
29. The most commonly forgotten item in an Uber car is a phone.
The camera, wallet, and keys take second place. Backpack, headphones, and glasses follow suit.
As for the “most forgetful” US cities, Austin, TX, takes the prime spot, followed by Fort Myers, FL. Honorable mentions include the third-placed Nashville, TN, fourth-placed San Antonio, TX, and fifth-placed Tampa Bay, FL.
30. How much money do Uber drivers make? On average, Uber Eats drivers make $10 an hour (not counting tips).
The salary will, however, depend on a few factors. For instance, how much you’re willing to work and the location (city) being the major ones.
In addition, the rates are determined by a few factors like per-mile rate or per-minute rate in some cities. And in some places, Uber takes a flat commission, whereas you get a flat pick-up or drop-off fee in others.
31. The Uber Helicopter price ranges from $200 to $225 per person.
Introduced in 2019, three years after disclosing details about its flying car project, Uber launched its helicopter rideshare service. The service focuses more on giving aerial city tours in place of hands-on transportation from point A to point B.
32. Uber is the most downloaded travel app.
In 2020, it had 95 million downloads, Uber statistics indicate. At the same time, Uber’s biggest competitor, Lyft, had only 25 million downloads.
33. The most original item left in an Uber car was a tooth.
Probably because it fell off from a pocket during the ride. Passengers also left other “crazy” items such as 22 bundt cakes along with a macaroni and cheese pan. Next, there was a nude corset, an FBI bulletproof vest, a tattoo machine, and fresh shrimp.
How do I check my Uber stats?
The best way to check your riding history and riding stats is either by using your app or by using Chrome. Just log into your account on Uber and download the extension called RideShare Trip Stats (if you are on Chrome).
The extension will redirect you to a page called Tripps, which is pretty much like the Tripps section in the app.
There, you can generate a detailed report of your trip data and ride statistics, like your number of total rides, the total amount of money spent, and so on.
What cities use Uber the most?
Uber is most popular in San Francisco, based on average monthly spending per Uber user — an average of $110. Next on the list is Boston with $95, and New York takes the third spot with an average monthly Uber spending per person of $84.
Regarding Uber’s food delivery service, Miami has the highest percentage of sales (55%), while San Francisco has the lowest (11%).
How many drivers did Uber have in 2020?
Uber had 3.5 million drivers globally in 2020, which is 1.5 million less than it had in 2019. Hence, that marked a 40% decrease.
When it comes to the US, there were 1 million drivers in the mentioned year. The highest number of drivers came from California (209,000).
How successful is Uber?
Uber is a successful company that in 2020 managed to generate:
- $11.1 billion in annual revenue, out of which
- $7.9 billion in mobility revenue
- $4.8 billion in delivery revenue
- $0.9 billion in freight revenue and
- $1.3 billion in other segments.
The company has the highest revenue in:
- the US and Canada ($6.8 billion)
- Latin America ($1.3 billion)
- the Middle East and Africa ($1.8 billion), and
- the Asia-Pacific region ($1.5 billion).
In 2020, there were 93 million Uber users, 3.5 million Uber drivers globally, and 1 million Uber drivers in the US.
How many Ubers are called a day?
In 2019 (in the pre-covid era), Uber had an average of 17 million trips per day, i.e., 6.9 billion total trips. In 2020, the number of trips decreased by 1.92 billion, amounting to 4.98 billion trips.
Uber offers many potentials, not just from an investment and business standpoint, but also from an environmental one, by lowering the total number of cars in traffic and decreasing our carbon footprint.
All in all, we hope these Uber statistics gave you a much better idea of the company’s strong points, finances, and struggles. Especially, if you are thinking of becoming a new Uber driver yourself!
- BNN Bloomberg
- Build Fire
- Business Insider
- Business of Apps
- Business of Apps
- Business Standard
- Business Today
- Companies Market Cap
- CTV News
- Dordulian Law Group
- Guiding Tech
- Investor Uber.com
- Investor’s Business Daily
- Money Australia
- Ridesharing Driver
- Bloomberg Second Measure
- Tech Crunch
- The Verge
- The Verge
- The Verge
- Uber Safety Report
- Yahoo Finance