Let’s begin our Crypto.com review with a couple of definitions. Crypto.com is an exchange platform that allows you to invest, trade, and stake cryptocurrencies. It was founded in 2016, and quickly became a go-to resource for crypto enthusiasts without being too complicated for novice users.
The platform has over 50 million clients, and the list of Crypto.com–supported countries counts 90 members. Some of the notable inclusions are Germany, Ireland, and Sweden. Although Crypto.com is a Europe-dominated exchange platform, it’s also available in the US.
Crypto.com has many partners, such as the AFL, Formula 1, UFC, Paris Saint-Germain Football Club, Twitch Rivals, and the FIFA 2022 World Cup.
The platform offers a wide range of features for crypto users, including:
- A crypto wallet that allows you to store, send, and receive cryptocurrencies
- Its own utility token (CRO)
- Low fees (0%–2.99%)
- A large number of cryptocurrencies (250+) and 20+ fiat currencies
- NFT marketplace
- Six Visa cashback cards
- Strong security
Moreover, if you’re a Cronos (CRO) holder, you’ll be eligible for numerous discounts.
Who Is Crypto.com For?
All Crypto.com reviews agree that the platform is perfect for experienced crypto enthusiasts and active traders interested in utilizing cryptocurrencies, and ours is no different. However, if you’re unfamiliar with crypto trading, you might find the platform a bit daunting due to its complex interface.
If you’re looking for an entry-level site that will let you buy your first Bitcoin with a debit card, Crypto.com might not seem ideal, due to how it’s organized. Still, if you figure out your way around the platform, it might still be of use to you.
On the other hand, Crypto.com is an excellent choice if you’re looking for a more advanced platform that will let you margin and spot trade with ease.
Now that we’ve covered the basics, let’s move on with our review of Crypto.com and see what the platform offers in terms of fees, security, customer support, and more.
The Application Process
To register to Crypto.com, you’ll need to provide the following:
- Full name
- Government-issued ID picture (passport, national ID, or driving license)
You can open an account on Crypto.com only via the platform’s app, so don’t use emails and chats to send the required information.
You might need to wait for three days for your application to be processed. If the process takes more than three business days and the verification is incomplete, you’ll have to resubmit your application or contact the support team via chat.
Crypto.com Exchange Review of Main Features
Here are some of Crypto.com’s main features:
At Crypto.com, you’ll be able to buy and sell more than 250 cryptocurrencies, including all of the most popular choices, such as Bitcoin (BTC), Ether (ETH), Litecoin (LTC), Cardano (ADA), and Dogecoin (DOGE).
The platform also supports a few lesser-known coins, such as Kyber Network (KNC), Balancer (BAL), and Algorand (ALGO), as well as Crypto.com’s own currency, Cronos (CRO).
Crypto.com App Review
Crypto.com’s mobile app is available on Android and iOS phones. You may use it to trade, purchase, and sell cryptocurrencies, as well as convert fiat currencies. You can also keep track of your card transactions and portfolio.
However, US users have some restrictions. Namely, they can’t deposit crypto or get an instant loan.
Crypto.com utilizes a maker-taker fee model. In other words, your fee will depend on whether your purchase adds liquidity or reduces it.
The rate you’ll be charged will be determined by your past 30-day trading volume, which is the sum of all cryptocurrency transactions made in dollars over the previous 30 days.
Users who sign up for Crypto.com with no CRO staking will be charged 0.4% on transactions between $0 and $25,000. At the same time, traders with a higher volume may pay as little as 0.04% as a maker or 0.1% as a taker without CRO staking.
You can get discounted trading fees if you have a minimum of 5,000 CRO in your wallet. For example, if your monthly trade volume amounts to $25,000, your maker and taker fee will be 0.36%.
Crypto.com withdrawal fees will depend on the network and type of cryptocurrency. For example, when withdrawing Bitcoin using the BEP20 network, your withdrawal fee will be 0.0001 BTC.
There are no deposit fees for cryptocurrency assets, regardless of the currency or network. You won’t pay a fee for US dollar fiat currency deposits made using wire transfer or ACH.
You may be subject to an admin fee when you trade, buy, or sell cryptocurrencies on Crypto.com. The cost will be determined by liquidity, market conditions, volatility, and specific offers or promotional periods.
Crypto.com Card Review
The Crypto.com cards are Visa prepaid cards that allow you to spend your cryptocurrency anywhere Visa payments are accepted.
You can choose between seven cards:
- Midnight Blue,
- Frosted Rose Gold & Icy White,
- Ruby Steel,
- Royal Indigo & Jade Green, and
To get a Crypto.com card, you’ll need to have the Crypto.com app and pass a KYC check.
Each card has its own set of benefits. For example, the Obsidian card allows users to earn 5% CRO points and has a monthly ATM withdrawal limit of $10,000. On the other hand, the Midnight Blue card has a $5,000 limit on ATM withdrawals and no CRO rewards.
Next, in our Crypto.com Visa card review, we’ll discuss the application process. To get a Crypto.com card, you’ll need to:
- Use your iPhone or Android to sign up on the Crypto.com app
- Go to the “Card” page” (in the bottom right corner)
- Choose your card tier and stake the CRO equivalent
- Accept the Terms & Conditions
- Have sufficient CRO in your App wallet
- Submit & confirm your delivery address.
You’ll get a virtual card after the review is complete. You can also request a physical card which should arrive within seven to 14 business days.
Keep in mind that the Crypto.com Visa card is not available in American Samoa, the Northern Mariana Islands, Puerto Rico, and the Virgin Islands.
You won’t have any Crypto.com problems when it comes to security. Namely, Crypto.com was the first crypto platform that introduced ISO 22301:2019, ISO/IEC 27701:2019, ISO/IEC 27001:2013, and PCI-DSS v3.2.1 Level 1 compliance.
Crypto.com also has the most stringent level of NIST Cybersecurity and Privacy Frameworks and SOC 2 compliance.
Customer Customer Service
Crypto.com offers three different channels for customer support — email, in-app chat, and a help page. The platform also has an extensive FAQ section that covers most client questions about the platform.
The only downside is that you might have to wait a while for a response. Furthermore, a Crypto.com review on Trustpilot shows the platform has a poor score of 2.1 out of 5 stars. Most bad reviews focus on poor customer service and difficulties with withdrawals.
Crypto.com is a comprehensive crypto platform that offers a wide range of services, from buying and selling cryptocurrencies to earning interest on your holdings and using a Visa debit card.
The platform has competitive fees, robust security, and over 250 supported cryptocurrencies. Overall, Crypto.com is a good platform for experienced crypto enthusiasts, but beginners might find it overwhelming.
Pros & Cons
- More than 250 supported cryptocurrencies
- Seven Visa debit cards
- Earn interest on your cryptocurrency holdings
- Competitive fees
- Strong security system
- Poor customer support
- Some services are not available for US users
Is Crypto.com legitimate?
Yes, crypto com is a legitimate crypto platform that’s both regulated and secured.
Is Crypto.com a good site?
Yes, Crypto.com is a good site, especially if you’re looking for a more advanced crypto platform with low fees, many supported currencies, and good security. However, some users have complained about the platform’s customer service and ease of use.
Is it safe to keep crypto on Crypto.com?
Crypto.com is a safe platform to keep your crypto on. The platform is both regulated and secured with the most stringent level of NIST Cybersecurity and Privacy Frameworks and SOC 2 compliance.
As you can see from our Crypto.com review, the platform also has ISO 22301:2019, ISO/IEC 27701:2019, ISO/IEC 27001:2013, and PCI-DSS v3.2.1 Level 1 compliance.